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Our Happy Customers 

It is our mission to make anyone suffering from hearing loss happy again! 

We love nothing more than seeing a big smile appear on our customer's faces when they discover natural sound again. 

So much so that we created our 'happy wall' to feature our happy customers. 

Here are a few case studies from our customers over the years........

"The best service and aftercare I have ever received" 

World Champion Rugby player Ben Cohen MBE

Ben turned to local independent hearing specialists for help with his hearing and now is a proud wearer of Vogue® hearing aids.

“Thank you Ian Arnold and your team Hearing for genuinely caring about me and my hearing.

Your regular attention keeps me hearing my family and friends clearly. I tried all the big companies, wish I could have found you guys first – and saved me wasting time and money!”

I was fitted with Vogue® hearing aids and after a few consultations and fine tuning sessions, I now hear better than ever. The sound is so clear and very natural. My phone calls are streamed to both ears, which means I hear phone calls better than most people!

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It’s a whole new world for Damien


Damien Simms has been a customer of our hearing aid audiologist - Ian Arnold - for 26 years! First seeing Ian when he was just 23 years old. 


Technology is important to Damien and he always wants to use the latest advances in technology to help him hear sounds as natural as possible. 


Having recently upgraded to the New invisible Widex ‘Dream’ and he was shocked by the difference... “It’s a whole new world for me, I thought my old ones were good. I can hear music like I remember it used to sound. Family and friends have noticed my own speech is much improved, in fact I am now so much more confident and even hearing foreign languages and conversing with more French people on my last trip to France.

I feel so much more confident in all situations. My tiny new hearing aids also link automatically by Bluetooth to my mobile phone when it rings and they can also stream music straight from my iPhone to my hearing aids - in both ears at the same time. I think I can now hear phone calls clearer than anyone because I hear the phone call in both ears at once with no background noise getting in the way of the conversation”

Laurance got his hearing & music back just in time for his trip!

Laurence keeps exploring Africa, with a little help from his local hearing specialists!

Laurence has travelled overland through many countries including Botswana, Namibia, Malawi, South Africa and Zimbabwe (his country of birth) in his old Toyota Landcruiser.. Also known as Fred the Camel.

Laurence commented: “Thank you, guys. Without your help, my hearing would have ended my travels around Africa. I have to be able to communicate with everyone I meet. My hearing has not held me back as I have to hear every noise my new Fred the Camel (Ex Paris Dakar MAN race truck) makes, essential for exploring and avoiding breakdowns hundreds of miles from help. Oh, and don’t forget my saxophone. Music, listening and streaming music and phone calls is an absolute breakthrough in technology – crystal clear. Thank you all once more.”

We helped Laurence, we can help you too. Call us now and make an appointment if you or a loved one has hearing concerns.


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Nick Tedd, Owner / Managing Director at Blisshair


Really friendly experience - I’ve been coming here for years. Ian and his team are always honest & give me the best hearing aids & technology to meet my needs. my appointment today was to address some issues with my Bluetooth technology for phone calls - not only was this issue solved, I left with brand new tubes for my hearing aids & digital adjustments which are already helping me understand conversion much better.


Can’t recommend highly enough.


Sourcing professional advice regarding hearing loss technology can be a minefield but you will be given honest, trustworthy & reliable information at this brilliant clinic.

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